Frequently asked questions.

How long does a watch from KCL last?

With proper care and maintenance, our watches can last for many years.

Do you offer a warranty on the watches?

Yes, we provide a warranty on our watches. Details of the warranty are available on our website.

What are the shipping costs?

Shipping is completely free, worldwide.

Can I return my order?

Yes, we offer a return policy. You can return your watch within a certain period, provided it is in its original condition.

How can I pay for my order?

We accept various payment methods, including credit cards and online payment systems.

How do I maintain my watch?

Regular cleaning and having your watch checked by a professional can extend its lifespan.

Can I schedule an appointment to view a watch?

Yes, you can make an appointment to view our collection. Please contact us for more information.

Do you also offer watches for children?

Yes, we have a selection of watches that are small and could be for children.

Can I order a personalized watch?

No, we offer don’t have options for personalized watches.

Are the watches waterproof?

Most watches in our collection are not water-resistant to a certain depth. Check the specifications for each model.

How can I contact customer service?

You can reach us via the contact page on our website or by sending us an email.